Terms & Conditions

These Terms and Conditions govern all transactions with the Gateway Figure Skating Club, doing business as Gateway Skating Club located in Edmonton, Alberta, Canada.

All transactions will be completed in Canadian Dollars.

General Refund Policy

Applies to all programs including Learn-to-skate and private skating/figure skating programs

Program fees are non-refundable.
Skate Canada membership fees are non-refundable.
Refunds are not typically issued, but credits may be granted under specific conditions outlined below.
All approved credits are subject to a $25 administrative fee.
Credits are pro-rated, meaning you will be charged for any classes already attended or missed before the withdrawal date.

Credits for Medical Reasons

A credit will be issued only if a valid medical note is provided.
The credit will be:
- Pro-rated based on the number of remaining classes in the session,
- Minus the $25 administrative fee,
- And applied to the next available session

Cancelled Classes

No credits or refunds will be issued for:
- Club Activities (e.g., test days, special events)
- Cancellations outside the Club’s control (e.g., weather related, facility issues)

Withdrawal Policy (Voluntary)

Only applies to: Pre-CanSkate, CanSkate, Advanced CanSkate, and Adult CanSkate

Credits may be considered for voluntary withdrawals based on the following conditions:

Pre-CanSkate:

4-week session:

Withdrawal after attending only the first class: eligible for a full credit or refund, minus the $25 admin fee.

8 or 10-week session:

Withdrawal after attending only the first two classes: eligible for a pro-rated credit or refund for the remaining classes, minus the $25 admin fee.

CanSkate, Advanced CanSkate, Adult CanSkate:

Withdrawal at least 48 hours before the first class:
- Eligible for a full refund, minus the $25 admin fee.
Withdrawal after the first class:
- May receive a pro-rated credit, minus the missed class and $25 admin fee.

After this period, credits will only be considered for medical reasons (with a valid medical note).

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